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Welcome to SwitchMyAlarm.com, where you can setup or update any

account under the Cencom.com, Inc. umbrella of services.

You will be issued a "TEMPORARY" account number.  That number will be your premises phone number without the area code, proceeded by the letter 'T".  Example: If the number you provided was 206-365-4444, your temporary acocunt number os "T3654444". Please include this acocunt number with any forms you may complete.

Now Locate the monitoring services that best describes what you ordered below, then follow those instructions.  Should have any issues, please contact us at 1-855-592-2976 to assist you.

If you ordered special services such as E-notify, TOTAL CONTROL®, Bronze, Silver or Gold Interactive services, those will be set up by tech support for you during your new acocunt setup process.

 

1. Monitoring Over Phone Line & You have the installer code

(1) CLICK HERE to Add Emergency Contacts, (Like Family or Neighbors) Alarm Passwords and Email or Text Alerts.

(2) CLICK HERE to Add Your Alarm Zone Descriptions. 

(3) CLICK HERE to order Custom Insurance Certificates, Window Warning Decals and Outdoor Yard Signs. 

(4) Call Support at 1-855-592-2976 to provide you with the 4-digit acocunt number and toll free number to program your alarm to.

 

 

2. Monitoring Over Phone or VoIP Line & you do not have the installer code.

(1) CLICK HERE to Add Emergency Contacts, (Like Family or Neighbors) Alarm Passwords and Email or Text Alerts.

(2) CLICK HERE to Add Your Alarm Zone Descriptions. 

(3) CLICK HERE to order Custom Insurance Certificates, Window Warning Decals and Outdoor Yard Signs. 

(4) CLICK HERE to Send Us Photos of Your Alarm System Circuit board where the wiring is.

(5) CLICK HERE (*AFTER YOUR EQUIPMENT ARRIVES.) to Start Your Monitoring System Conversion.

(6) Having problems setting up monitoring in (5)? Just call Support at 1-855-592-2976 to assist you.

 

 

3. Monitoring Over Internet or Cellular using your existing transmitter. 

(1) CLICK HERE to Add Emergency Contacts, (Like Family or Neighbors) Alarm Passwords and Email or Text Alerts.

(2) CLICK HERE to Add Your Alarm Zone Descriptions. 

(3) CLICK HERE to order Custom Insurance Certificates, Window Warning Decals and Outdoor Yard Signs. 

(4) CLICK HERE to Send Us Photos of Your Alarm System Circuit board and existing transmitter where the wiring is.

(5) Call Support at 1-855-592-2976 to provide them with your transmitter brand, model and serial number for them to activate it.

 

 

4. Monitoring Over Internet or Cellular using our transmitter.

(1) CLICK HERE to Add Emergency Contacts, (Like Family or Neighbors) Alarm Passwords and Email or Text Alerts.

(2) CLICK HERE to Add Your Alarm Zone Descriptions. 

(3) CLICK HERE to order Custom Insurance Certificates, Window Warning Decals and Outdoor Yard Signs. 

(4) CLICK HERE to Send Us Photos of Your Alarm System Circuit board where the wiring is.

(5) CLICK HERE (*AFTER YOUR EQUIPMENT ARRIVES.) to Start Your Monitoring System Conversion.

(6) Having problems setting up monitoring in (5)? Just call Support at 1-855-592-2976 to assist you.

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5. Monitoring Existing Elevator Call Boxes and you or your elevator company reprograms it.

(1) CLICK HERE to Add Emergency Contacts, (Like Family or Neighbors) Alarm Passwords and Email or Text Alerts.

(2) CLICK HERE to Add Your Alarm Zone Descriptions. 

(3) CLICK HERE to order Custom Insurance Certificates, Window Warning Decals and Outdoor Yard Signs. 

(4) (a) Call Support at 1-855-592-2976 to provide them with the CALLER-ID of the phone line that the elevator will call out of. (b) Once they have added that phone number into the Central Station account, they will give you the toll free number to program your elevator into prior to testing.

 

 

6. AlarMail - Monitoring Over Email for alarm systems and video cameras that only send emails on alarms.

(1) CLICK HERE to Add Emergency Contacts, (Like Family or Neighbors) Alarm Passwords and Email or Text Alerts.

(2) CLICK HERE to Add Your Alarm Zone Descriptions. 

(3) CLICK HERE to order Custom Insurance Certificates, Window Warning Decals and Outdoor Yard Signs. 

(4) Call Support at 1-855-592-2976 to have them provide you with an encrypted email address for your alarm to send emails to.