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CLICK HERE to replace an obsolete 3G/4G Cellular Transmitter with a new 5G-LTE Cellular Transmitter.

 

*FREE PHONE SUPPORT

In (3) Easy Steps...

 

(1)   

(2) CALL 1-888-769-8977.

(3) GIVE US YOUR TICKET NUMBER.

FixMyAlarm.com Offers FREE Over-The-Phone Tech-Support for:

  • New Monitoring Account Set-Up. - Click Form Option (A) Below.
  • Signal or Communication Failure Support. - Click Form  Option (B)  Below.
  • Fire Alarm Late to Test Support. - Click Form  Option (A)  Below.
  • Removal of Automated Test Signals.Click Form  Option (C)  Below.
  • Removal or Opening & Closing Signals. Click Form  Option (D)  Below.
  • Free Over the Phone Technical Support provided to our Alarm Subscribers with auto payment source on file. 
  • If Subscriber account is not on auto payment plan, or has any outstanding fees, a fee will be required for support services.
  • Any support issues not listed above may have charges applied for over-the-phone support during regular business hours as listed below.
  • Unless scheduled in advance, support is offered on a first come, first serve basis and you may experience extended hold times.
  • We recommend scheduling any over the phone support in advance as same day availability of a support technician is limited.
  • If support is scheduled, it is the consumers responsibility to call in 5 minutes BEFORE their scheduled appointed time as our technicians CANNOT call out.
  • If a scheduled over the phone support is late by more than 15 minutes, or missed all together, a $35.00 reschedule or missed appointment fee is charged, even if the support was to have been free.
  • After hours phone support is available for $150.00 per hour with a one hour minimum.     

 FREE Phone Tech-Support Appointments.

 FREE Repair or Replacement of Transmitters.               

 FREE Removal of Opening/Closing Signals. 

 FREE Removal of Automatic Test Signals.

 ON-SITE Residential or Commercial Alarm Repair Services.

 ON-SITE Commercial UL FIRE System Annual Inspections.

FREE PHONE SUPPORT HOURS

MONDAY through FRIDAY

                  Times listed in

  Monday

Tuesday 

Wednesday

Thursday

Friday

Pacific Daylight Time

6:15 am - 3:00 pm

6:15 am - 3:00 pm

6:15 am - 3:00 pm

6:15 am - 3:00 pm

6:15 am - 3:00 pm

FOR SUPPORT CALL

1-888-769-8977

THEN FOLLOW THE VOICE PROMPTS.

 

 *ºFree for qualifying subscribers. *Free support limited to communications issues. ºFree for Leased equipment under qualifying conditions. °Owned equipment replacement offered at reduced costs.