ALARM REPAIR MADE EASY...  

Should you ever need Technical support or even on site system repair, we offer several levels of our service programs designed to keep your costs down to a minimum.

It all starts with completing our FREE over the phone technical support request form below.

• When you complete the support request ticket below, you will be assigned a ticket number and given a toll free number to call one of our Technical support representatives.

• Once we determine what the issue is, we will continue to provide you with free phone support and advise you on general alarm service issues, including offering to ship you any needed parts or replacements.  (Parts and programming provided at additional cost.) 

•  Depending on your issue, you may receive immediate assistance or be given a scheduled time to call back to complete your technical support call.  (Please remember our support office staff cannot make outbound calls, so it is your responsibility to contact them at the number provided to you with your ticket number.)

• If we cannot resolve your issue with our free over the phone service, you may elect to have a ON SITE SERVICE REPAIR at the rate of $50.00 trip fee and $50.00 per half hour, plus any required parts.

TECHNICAL SUPPORT HOURS 

*Pacific Standard Time